Return Policy

We want you to be happy with what you ordered. If something isn't right, here's how returns work. Return Window You can raise a return within 7 days of delivery. What's Eligible Items must be unworn, unwashed, and returned with all original tags attached, in the condition they arrived in. Items marked as non-returnable at the time of purchase, and made-to-order or customised pieces, cannot be returned unless they arrive damaged or defective. How to Raise a Return Message us on WhatsApp or email support@groomskart.com with your order number and the reason for the return. Once approved, we'll arrange a pickup from your delivery address, or let you know where to send it. Exchanges Exchanges (for a different size, for example) are available within the same return window, subject to stock availability. Damaged or Wrong Items If an item arrives damaged, defective, or different from what you ordered, contact us as soon as possible with photos — these are prioritised and don't count against the usual return conditions above. Refunds Once your return is received and inspected, refunds are processed as described in our Refund Policy.